SHIPPING & RETURNS
SHIPPING POLICY
🛒 Shipping & Delivery
We know how important it is to receive your order quickly and in perfect condition. That’s why we carefully package every item to ensure safe delivery—and we keep our shipping costs clear and transparent for your peace of mind.
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In-Stock Items: All premade inventory ships out right away.
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Preorders: Custom and preorder items take a little longer to create, but don’t worry—you’ll receive updates every step of the way as your sign is being made.
RETURN & EXCHANGE POLICY
At Ourhomeonhighst.com, we want you to be completely satisfied with your purchase. All items are made to order, and all sales are final.
In the event your item arrives damaged during shipping, we will gladly provide a replacement. Please contact us within 14 days of purchase and include clear photos of both the damaged item and the original packaging to start the replacement process.